# Privacy Policy

Simple Real Care respects your privacy and is committed to protecting your personal information.

When you place an order on our website, we collect your name, mobile number, address, and order details.

We use this information only for:

* Order processing

* Delivery

* Customer support

* Service improvement

We never share or sell your data to anyone, except our delivery partners for shipping purposes.

By using our website, you agree to our Privacy Policy.

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# Shipping & Delivery Policy

We offer fast delivery within 24 hours in selected areas:

Noida, Ghaziabad, East Delhi

Orders placed before 12 PM, Same Day Delivery (5 PM – 8 PM)

* Orders placed after 12 PM, Delivered next day

* Delivery depends on product availability & serviceable location

If your area is not deliverable, our team will contact you.

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#Return & Replacement Policy

We offer easy return or replacement in cases of:

* Damaged product on arrival

* Non-working product

* Wrong item delivered

Return Window: 24 hours from delivery

Unboxing video is mandatory for verification.

Used or customer-damaged items are not eligible for replacement.

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#Cash on Delivery (COD) Policy

COD available only in:

Noida, Ghaziabad, East Delhi

You may "verify the product before payment"

* Provide correct address & mobile number

* Fake or incomplete orders will be cancelled

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# Cancellation Policy

You may cancel your order before dispatch by contacting us on WhatsApp.

If your area is not serviceable or product is out of stock, we may cancel the order and notify you.

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#Terms & Conditions

By using our website, you agree that:

* All details you provide are correct

* Delivery depends on product availability & service area

* Prices may change anytime

* Home medical devices must be used as per guidelines

Simple Real Care is not responsible for self-diagnosis mistakes.

For health concerns, always consult a doctor.